Meliá Hotels International is Spain’s largest hotel chain and one of the largest in the world, operating more than 350 hotels in 35 countries and 4 continents under several brands.

Faced with increasing competition and unique demands from changing audiences, Meliá needed Gravity’s help in driving increased awareness and preference across core markets, namely, the Americas.

2015 - Present
Strategy, Digital, Mobile, Design, UI/UX, CRM, Digital Production, Analytics
I watched a talented management team run a complicated project without a single hitch with an extraordinary knowledge.
- Christopher Arjona, Senior Director of Digital Marketing, For the Americas


We were tasked to create a two-pronged online campaign for the North, Central and South American audience targeting existing customers, while also introducing the brand to newer markets and increasing awareness.

Our message had to break through a busy and competitive marketplace, and drive an increase in hotel bookings on the website during the annual 2-day flash sale.


Since Americans typically plan their vacation 2-3 months in advance, we timed the offer perfectly to catch prospective travellers looking for winter vacation deals with booking and pre-booking messages. We had to lead our communication with the offer, while highlighting a strong sense of urgency.


Our team developed the ‘Hourglass’ campaign, which emphasized the limited-time while visually depicting a beach getaway, a coveted destination for the winter season.

Landing Page

All pieces of communication had a live countdown clock that elevated the excitement, pressure and realism of the offer. We optimized prior campaign results to reach the best prospects through behavioral targeting, e-mail, and social media.

We also secured ad spaces with prominent travel and media websites (including The NY Post and The Boston Globe), and rolled out a compelling multilingual CRM campaign.

Ad Placements


Results are currently ongoing.



New Business

For new business inquiries please contact:
Rob Douglas, EVP
646-486-0000 x 161

  • New York

    114 West 26th Street 8th Floor
    New York, NY 10001

  • London

    10 Triton Street 4th Floor,
    London NW1 3BF, UK
    +44 020 3808 2185